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Answering services for Austin


Hastings Humans was founded here in Austin, Texas in 1948 and has been providing nonstop 24/7 contact center and phone answering services ever since. Over the past 66 years, we’ve provided industry leading customer service to businesses all around the world, but we haven’t forgot where we came from. We love Austin and we love helping Austin businesses. Hastings Humans your local source for professional, scalable, around-the-clock customer service for your business.

Intelligent Response

There’s no replacement for human intelligence. Our Humans are courteous, adaptable, and professional. Because we don’t rely on clumsy, impersonal automated systems, Hastings Humans is able to customize our live answering service to whatever you may need - from simple message taking to complex schedule management and dispatch. Whatever protocol you establish, our humans will follow it every-time, ensuring that you’re always projecting a consistent, professional image.

Connectivity for the Capital CIty

A human connection allows you to provide a level of service that you never imagined - without having to hire any new staff or increase payroll. Here are some examples of how various businesses take advantage of our Austin answering services:

  • If you’re in the tech industry, Hastings Humans can provide your customers with first level support and forward complicated questions to engineers on call.
  • When you spend most of your day in the field, don’t waste money on an office space and a receptionist, our humans will handle the calls and dispatch.
  • If you’re part of Austin’s booming real estate scene, Hastings Humans can be your greatest ally. We do everything from taking in potential tenant information, to relaying calls to property managers or realtors, to providing 24/7 help to tenants who may have maintenance or other issues.

Hometown Customer Service for Our Hometown

Customer service is one of the most important factors in making or breaking a sale. It starts with your first impression and continues through every subsequent contact. With that in mind, do you really want to keep potential business on hold or forced to navigate a rigid voicemail system? Our live answering service greets every caller with a courteous and professional Hastings human to not only set you apart from the competition but give your customers the personalized experience that they deserve.

Austin at a Glance:
Bastrop, Buda, Cedar Park, Dripping Springs, Elgin, Georgetown, Hutto, Jollyville, Kyle Lakeway, Leander, Lockhart, Luling, Manor, Marble Falls, Pflugerville, Round Rock, San Marcos, Spicewood, Taylor, Wells Branch, and West Lake Hills

Popular Zip Codes:
78610, 78613, 78617, 78641, 78652, 78653, 78660, 78664, 78681, 78701, 78702, 78703, 78704, 78705, 78712, 78717, 78719, 78721, 78722, 78723, 78724, 78725, 78726, 78727, 78728, 78729, 78730, 78731, 78732, 78733, 78734, 78735, 78736, 78737, 78738, 78739, 78741, 78742, 78744, 78745, 78746, 78747,78748, 78749, 78750, 78751, 78752, 78753, 78754, 78756, 78757, 78758, 78759, 78626, 78628, 78633, 78665, 78655, 78656, 78666, 78610, 78640

Real Customer Service. Real Humans.

Give yourself, and your customers, a break. Let Hastings Humans handle the phones.



Hear the humans in action by giving us a call, or fill out the form. Soon you’ll be able to brag about all the awards your customer service department has won.