Dedicated Service
for Dedicated Professionals
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Answering services for Business & Professional Answering Services


Hastings Humans understands a professional appearance and a premier customer experience is vital to the modern business. That’s why we’ve perfected our telephone answering service to provide you top-tier customer service 24 hours a day, seven days a week. Our award-winning contact center and answering services allow businesses of any size to provide their clients with consistent customer service and maintain a professional sheen, without adding to payroll or investing in costly training.

A Competitive Edge

It’s a tough business climate out there, and you need every advantage you can get. Hastings Humans is the perfect tool to help you stand out from your competition. Hastings Humans is scalable, flexible, and can bolster inbound sales. More than a contact center, answering service, or dispatch center, we are a highly customizable and dynamic customer service center. Our humans know your company and know your industry. We understand what your clients need and how to best deliver it to them, and we always represent your business like it’s our own.

Intelligent Response

There’s no substitute for human intelligence. Hastings Humans are quick-thinking, adaptable and conform to your needs as a business owner. Unlike rigid voicemail systems, Hastings Humans understands that your customers are human too. We work with each of our clients to provide exactly the services they need, rather than trying to force everyone in the same box. This means we can handle simple things like message taking as well as complex tasks like tracking marketing campaigns and coordinating shipping logistics. No matter your needs, Hastings Humans will work with you to find the perfect solution.

Always Ready

In an emergency, the last thing that your client wants to deal with is a disaster of an automated voicemail system. Hastings Humans’ after-hours answering service spares them that added stress. Any time of day or night, your clients will be greeted by a friendly, attentive human who understands the urgency of their call and will respond appropriately.

Dedicated to You

Hastings Humans is here to serve you. To prove it, we offer all new clients a 30 day risk-free guarantee. Give us a call for your free consultation.

The Latest from the Hastings Humans Blog

Whether you’re running a one person show or a major logistical operation, circumstances can change on a dime for you or your customers and you need to be able to react. One of the pleasures of being a Hastings Human is being able to track our clients’ success through the phone.   Read More >

Real Customer Service.
Real Humans.

Give yourself, and your customers, a break. Let Hastings Humans handle the phones, while you handle the wrenches.

  • Local Phone: 512-472-1122
  • Toll Free: 1-888-HASTINGS
  • Customer Response Team: 512-472-2418
  • Careers: 512-479-9492
  • Address: 825 West Eleventh Street, Austin, Texas 78701
Business & Professional Answering Services


Hear the humans in action by giving us a call, or fill out the form. Soon you’ll be able to brag about all the awards your customer service department has won.