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Answering services for Detroit


Someone has to keep Motor City rolling along, so let Hastings Humans take care of your customer service needs so you can keep your business running without worrying about customer service hassles! Hastings Humans’ 24/7 call answering and contact center services help you set your Detroit business apart by allowing you to focus solely on developing your next property, opening your next restaurant, or simply fitting in more appointments in a day. Our friendly, attentive live customer service agents provide your business with the outstanding customer service and utmost professionalism that your company needs!

Intelligent Response

There’s no replacement for human intelligence. Our Humans are courteous, adaptable, and professional. Because we don’t rely on clumsy, impersonal automated systems, Hastings Humans is able to customize our business answering service to whatever you may need - from simple message taking to complex schedule management and dispatch. Whatever protocol you establish, our humans will follow it every time, ensuring that you’re always projecting a consistent, professional image.

Complete Customer Service In Detroit

A human connection allows you to provide a level of service that you never imagined - without having to hire any new staff or increase payroll. Here are some examples of how various businesses take advantage of our Detroit answering services:

  • Hastings Humans don’t just forward messages along, we keep busy operations humming. We can dispatch your delivery team, coordinate outdoor equipment rentals, and answer customer questions 24 hours a day. You’ll never hear from solicitors or wrong number dialers again.
  • You need to be helping people, not stuck on the phone! Auto repair professionals, plumbers, or anyone else who spends most of their day in a truck can forego an expensive office and rely on Hastings Humans to handle the day to communication with clients.
  • Hastings Humans help property managers keep an ear to their properties 24 hours a day. We can help you keep your property in tip-top shape by notifying your maintenance personnel and courtesy officers of problems at any time - day or night.

Great Customer Service is an Easy Call

Customer service is one of the most important factors in making or breaking a sale. It starts with your first impression and continues through every subsequent contact. With that in mind, do you really want to keep potential business on hold or forced to navigate a rigid voicemail system? Our live answering service greets every caller with a courteous and professional Hastings human to not only set you apart from the competition but give your customers the personalized experience that they deserve.

Serving the entire Detroit area

Hastings Humans is proud to provide 24/7 contact center and answering service solutions to all of the Detroit area, including: Detroit, Ann Arbor, Dearborn, and Novi.
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Real Customer Service. Real Humans.

Give yourself, and your customers, a break. Let Hastings Humans handle the phones.



Hear the humans in action by giving us a call, or fill out the form. Soon you’ll be able to brag about all the awards your customer service department has won.