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Answering services for Enterprise

Services

National and multinational companies face unique challenges in our increasingly globalized world. As employees, clients and customers occupy different time zones, effective communication is a crucial part of logistics. When you need to be available 24/7, Hastings Humans has your back with around the clock contact center, live answering and standby services. Our highly trained humans provide professional support and service to any audience.

Flexible Service

We understand that when you’re running a dynamic, global company, you demand services that are equally dynamic. Hastings Humans is equipped to provide whatever phone answering service you may require. Here are just a few examples of how other enterprise businesses have used Hastings Humans:

  • Serve as a dedicated help line to provide detailed information about specific products or services
  • Function as a distinct, auxiliary phone number for pilot projects
  • Act as a confidential third party hotline for anonymous reports to protect employee and public safety and keep businesses SOX compliant
  • Provide emergency updates and disaster preparedness from our safe location in Austin, TX

Intelligent Response

There’s no substitute for human intelligence. Hastings Humans are quick-thinking, adaptable and conform to your needs as a business owner. Unlike rigid voicemail systems, Hastings Humans understands that your callers are human too. We work with each of our clients to provide exactly the phone answering services they need, rather than trying to force everyone in the same box. This means we can handle simple things like message taking as well as complex tasks like inputting online forms for customers or relaying information to specific individuals. No matter your needs, Hastings Humans will work with you to find the perfect solution.

Dedicated to You

Hastings Humans is here to serve you. To prove it, we offer all new clients a 30 day risk-free guarantee. Give us a call for your free consultation.

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If you’re debating about whether or not you need an answering service, ask yourself this question - “Can I afford to have one of my customers eaten by a bear?” If the answer is no, give me a call.    Read More >

Real Customer Service.
Real Humans.

Give yourself, and your customers, a break. Let Hastings Humans handle the phones, while you handle the wrenches.

  • Local Phone: 512-472-1122
  • Toll Free: 1-888-HASTINGS
  • Customer Response Team: 512-472-2418
  • Careers: 512-479-9492
  • Address: 825 West Eleventh Street, Austin, Texas 78701
Enterprise

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Hear the humans in action by giving us a call, or fill out the form. Soon you’ll be able to brag about all the awards your customer service department has won.

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