Always Be Available
When you’re a plumber, an HVAC specialist, locksmith, or pest control expert, customers are counting on you to be there when they need you - no matter what time it is. Whether you’re under a house or under your covers, somebody out there has a problem that they need you to fix. Hastings Humans phone answering service gives you a 24/7 customer service arm to ensure that you’re the most reliable business in town and in your field.
How We Can Help
Day to Day Peace of Mind
While you’re out in the field taking care of business, or relaxing at home at the end of the day, Hastings Humans is keeping your customers happy and informed. More than a contact center, answering service, or dispatch center, we are a highly customizable and dynamic customer service center. Our humans know your company and know your industry. We understand what your customers need and how to best deliver it to them. Hastings Humans is a shortcut to greater customer retention and more leads, without having to manage more people or add to payroll.
There’s no substitute for human intelligence. Hastings Humans are quick-thinking, adaptable and conform to your needs as a business owner. If you need someone to dispatch on-call units for you, Hastings Humans can do that. Do you service a broad area with multiple locations and different staff to manage? Hastings Humans ensures the job always gets to the right personnel. If you just need someone to forward you the names and numbers of people who call, Hastings Humans can do that too, and, if you ever decide to change things up, we’re right there with you.
In an emergency, the last thing that your customer wants to deal with is a disaster of an automated voicemail system and Hastings Humans’ after-hours live answering service spares them that added stress. Any time of day or night, your customer will be greeted by a friendly, attentive human who understands the urgency of their call and will respond appropriately.
Dedicated to You
Hastings Humans is here to serve you. To prove it, we offer all new clients a 30 day risk-free guarantee. Give us a call for your free consultation.