Customer Service
At The Crossroads of America
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Answering services for Indianapolis


While Hastings Humans hails from Austin, we’ve got manners that will fit in just fine in the Midwest. Our friendly, professional customer service agents at our 24-hour call and contact phone answering center treat your customers in Indianapolis the way you’d want to be treated - with courtesy and respect. We’re not just nice, we’re also effective. Hastings Humans don’t give your customers the runaround, we help them solve their problems and help you look good!

Intelligent Response

There’s no replacement for human intelligence. Our Humans are courteous, adaptable, and professional. Because we don’t rely on clumsy, impersonal automated systems, Hastings Humans is able to customize our business answering services to whatever you may need - from simple message taking to complex schedule management and dispatch. Whatever protocol you establish, our humans will follow it every time, ensuring that you’re always projecting a consistent, professional image.

Complete Customer Service in Indianapolis

A human connection allows you to provide a level of service that you never imagined — without having to hire any new staff or increase payroll. Here are some examples of how various businesses take advantage of our Indianapolis phone answering services:

  • Hastings Humans help property managers keep an ear to their properties 24 hours a day. We can help you keep your property in tip-top shape by notifying your maintenance personnel and courtesy officers of problems at any time - day or night.
  • Healthy cities bring healthy real estate opportunities. Get an edge on your competitors with Hastings Humans. Our customized live answering services take in potential client information, relay calls to property managers or realtors, and provide friendly assistance to tenants 24/7.
  • It takes more than a little frozen water to slow down the Humans. Even if you’re snowed in, our call center will be up and running, making sure your customers never feel cut off.
  • When you spend most of your day in the field, don’t waste money on an office space and a receptionist, our humans will handle the calls and dispatch.

Great Customer Service is an Easy Call

Customer service is one of the most important factors in making or breaking a sale. It starts with your first impression and continues through every subsequent contact. With that in mind, do you really want to keep potential business on hold or forced to navigate a rigid voicemail system? Our live answering service greets every caller with a courteous and professional Hastings human to not only set you apart from the competition but give your customers the personalized experience that they deserve.

Hastings Humans is proud to provide 24/7 contact center and answering service solutions to all of the Indianapolis Metro Area, including: Carmel, Fishers, Greenwood, Indianapolis, and Noblesville.

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Real Customer Service. Real Humans.

Give yourself, and your customers, a break. Let Hastings Humans handle the phones.



Hear the humans in action by giving us a call, or fill out the form. Soon you’ll be able to brag about all the awards your customer service department has won.