For tourists, Las Vegas is all about booze and blackjack - a 24-hour party. While they have their fun, the rest of us know how much work it really takes to keep those good times rolling (and what can happen if those good times roll on a little long). That’s where Hastings Humans comes in. Our 24/7 contact center staffed by real, live human telephone operators provide you with more than just a phone answering service. We’re an around-the-clock customer service engine, guaranteeing that whether you’re offering someone a ride, a courtesy officer, or a way out of jail, they’re never shunted to voicemail, or worse, unable to reach you.
There’s no replacement for human intelligence. Our Humans are courteous, adaptable, and professional. Because we don’t rely on clumsy impersonal automated systems, Hastings Humans is able to customize our phone answering service to whatever you may need - from simple message taking to complex schedule management and dispatch. Whatever protocol you establish, our humans will follow it every-time, ensuring that you’re always projecting a consistent, professional image.
Main Strip Service with Off-Strip Expenses
A human connection allows you to provide a level of customer service that you never imagined - without having to hire any new staff or increase payroll. Here are some examples of how various businesses take advantage of our Las Vegas answering services:
- If you manage a parking structure we can provide after-hours support and establish protocols for identity verification and remote unlock.
- If you’re an attorney or bail bondsman with multiple offices, our Humans can screen calls from different jails and route them to the appropriate contact. We can even accept (or deny) collect calls based on your preferences.
- If there are certain calls that you run through a paralegal, Hastings Humans will ensure that that’s where the calls go, and run the important stuff to you. We also spare you the micromanaging that some clients require.
- If you do most of your work out of your vehicle, we can help coordinate your fleet and ensure that you’re not wasting valuable work hours running phones.
Make ‘Em Feel Like a High Roller
Customer service is one of the most important factors in making or breaking a sale. It starts with your first impression and continues through every subsequent contact. With that in mind, do you really want to keep potential business on hold or forced to navigate a rigid voicemail system? Our live answering service greets every caller with a courteous and professional Hastings human to not only set you apart from the competition but give your customers the personalized experience that they deserve.