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Answering services for New York City

New York City

Tourists may think life in the Big Apple is a piece of cake — an endless stream of Broadway shows, five-star dinners, and rooftop parties. But real New Yorkers know it’s The City that Never Sleeps for a reason. From Wall Street, to Silicon Alley, and every block in between, businesses burn the midnight oil to keep Gotham going. Hastings Humans is here to give you back the time to enjoy your weekends and have more productive workweeks. We’re more than just an answering service — we’re your personal, round-the-clock customer service center. Whether you’re in finance, high tech, or real estate, our helpful humans allow your company to stand out from the competition.

Intelligent Response

There’s no replacement for human intelligence. Our Humans are courteous, adaptable, and professional. Because we don’t rely on clumsy, impersonal automated systems, Hastings Humans is able to customize our service to whatever you may need - from simple message taking to complex schedule management and dispatch. Whatever protocol you establish, our humans will follow it every time, ensuring that you’re always projecting a consistent, professional image.

Capital Service for the Capital of the World

A human connection allows you to provide a level of service that you never imagined - without having to hire any new staff or increase payroll. Here are some examples of how various businesses take advantage of our Austin answering services:

  • If you’re in the tech industry, Hastings Humans can boost your business on multiple fronts. Our Tier 1 Tech Support addresses customer concerns, while our facilities monitoring services notify the right people the second your servers slow down.
  • For a new company looking to break into a competitive market, cutting costs becomes key. Create an air of professionalism, without paying big city rents, by creating a Virtual Office, complete with address, mailbox, and receptionist.
  • New York City real estate is big business. Get an edge on your competitors with Hastings Humans. Take in potential client information, relay calls to property managers or realtors, and provide friendly assistance to tenants 24/7.
  • We won’t let the next Snowmaggedon bury you. Based out of sunny Austin, TX, our call center will keep your customers smiling all year long.

Great Customer Service is an Easy Call

Customer service is one of the most important factors in making or breaking a sale. It starts with your first impression and continues through every subsequent contact. With that in mind, do you really want to keep potential business on hold or forced to navigate a rigid voicemail system? Greeting every caller with a courteous and professional Hastings human not only sets you apart from the competition, but it gives your customers the personalized experience that they deserve.

NYC at a Glance:
New York City, Hempstead, New Rochelle, and Yonkers

Popular Zip Codes:
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Real Customer Service. Real Humans.

Give yourself, and your customers, a break. Let Hastings Humans handle the phones.

New York City

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Hear the humans in action by giving us a call, or fill out the form. Soon you’ll be able to brag about all the awards your customer service department has won.

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