Being great at developing the latest tech doesn’t necessarily make you great at customer service. Luckily Hastings Humans has been honing its 24/7 call answering and contact center services for more than 65 years, which means our old school values are the perfect match for your cutting edge tech. Our friendly, attentive live customer service agents provide your business with impeccable, professional customer service - which lets you get more work done. We’re like Soylent for customer service.
There’s no replacement for human intelligence. Our Humans are courteous, adaptable, and professional. Because we don’t rely on clumsy, impersonal automated systems, Hastings Humans is able to customize our service to whatever you may need - from simple message taking to complex schedule management and dispatch. Whatever protocol you establish, our humans will follow it every time, ensuring that you’re always projecting a consistent, professional image.
Complete Customer Service In San Francisco
A human connection allows you to provide a level of service that you never imagined - without having to hire any new staff or increase payroll. Here are some examples of how various businesses take advantage of our San Francisco answering services:
- Hastings Humans don’t just forward messages along, we keep busy operations humming. We can dispatch your delivery team, coordinate city tours, and provide IT support 24 hours a day. You’ll never hear from solicitors or wrong number dialers again.
- No one wants to deal with bad customer service if they have a question about your new product or technology. Let us field their concerns so you can focus on creating the next amazing piece of tech.
- Hastings Humans help retail managers keep an eye on their supplies 24 hours a day. From last minute orders to accurate quotes, we got you covered - day or night.
Great Customer Service is an Easy Call
Customer service is one of the most important factors in making or breaking a sale. It starts with your first impression and continues through every subsequent contact. With that in mind, do you really want to keep potential business on hold or forced to navigate a rigid voicemail system? Greeting every caller with a courteous and professional Hastings human not only sets you apart from the competition, but it gives your customers the personalized experience that they deserve.
Serving the entire San Francisco area
Hastings Humans is proud to provide 24/7 contact center and answering service solutions to all of the San Francisco area, including: San Francisco, Oakland, Berkeley, and Daly City.
94102–94105, 94107–94112, 94114–94134, 94137, 94139–94147, 94151, 94158–94161, 94163–94164, 94172, 94177, 94188, 94601–94615, 94617–94624, 94649, 94659–94662, 94666, 94701–94710, 94712, 94720, 94014–94017