People hate voicemail. In a connected world, customers expect to be able to reach anyone they want at any time they want. If you’re not ready to provide 24-hour customer service, you’re not going to be able to compete in today’s marketplace. Sound daunting, doesn’t it? Not if you have Hastings Humans. Our friendly, professional customer service agents are available around the clock to provide your customers with the support they need.
With our After Hours Answering Service, you can:
- Keep connected with customers all over the world at any time of day or night
- Maintain consistent customer service that never changes
- Free up employees from having to be on the phone during business hours
- Set yourself apart from your competitors
People Prefer People
80% of callers hang up when they reach voicemail. Hastings Humans’ customer service agents are intelligent, flexible and, most importantly, real, live humans. Our agents take the time to learn your business and your industry, so that they can provide your callers with actual support, rather than just running them up the phone tree. It’s this intuitive, personal touch that helps Hastings, and you, stand apart from the crowd.
Customers Like to Call
Today there are a myriad ways of contact a company. But while social media might be the best way to share your breakfast, a recent survey on customer service shows that a majority of consumers still prefer to pick up the phone and talk to a company representative directly.
Dedicated to You
Hastings Humans is here to serve you. To prove it, we offer all new clients a 30 day risk-free guarantee. Give us a call for your free consultation.