When you come to your customers, you don’t have time to be coordinating your entire operation. Whether you’re in HVAC, plumbing, glass repair, landscaping or any other field that requires a lot of time on the road, Hastings Humans’ 24 hour dispatch services can help you keep your fleet coordinated and your customers happy. Our highly skilled customer service agents are available at any time of day or night and provide you with a professional presence on the phone - no matter how far from it you are.
With our 24/7 dispatch services, you can:
- Easily coordinate day-to-day operations without hiring a full time dispatcher.
- Reach on-call employees while maintaining their privacy.
- Quickly transfer resources between multiple locations.
- Designate specific employees to specific geographic areas.
People Prefer People
80% of callers hang up when they reach voicemail. Hastings Humans’ customer service agents are intelligent, flexible and, most importantly, real, live humans. Our agents take the time to learn your business and already know your industry, so they can provide you with accurate truck dispatch services. It’s this intuitive, personal touch that helps Hastings, and you, stand apart from the crowd.
Customers Like to Call
Today there are a myriad ways of contact a company. But while social media might be the best way to share your breakfast, a recent survey on customer service shows that a majority of consumers still prefer to pick up the phone and talk to a company representative directly.
Dedicated to You
Hastings Humans is here to serve you. To prove it, we offer all new clients a 30 day risk-free guarantee. Give us a call for your free consultation.