Setting reservations is already a hassle, you can’t afford to make things harder for your customers by relying on voicemail or an automated phone tree. No one enjoys having to wait through a 30 second spiel before getting what they want, or worse, hitting the wrong number. Hastings Humans professional, courteous customer service agents can help your customers book reservations and appointments in a flash, or provide them with detailed information if they need help deciding when or what to book. Hastings Humans are available 24/7, so they’ll keep booking, even if you’re snoozing.
With our Event Registration Services, you can:
- Allow customers to make appointments and reservations on their own time
- Provide callers with consistent, professional customer service
- Register guests for seminars, conferences and exhibitions
- Answer questions attendees may have about your event
People Prefer People
80% of callers hang up when they reach voicemail. Hastings Humans’ customer service agents are intelligent, flexible and, most importantly, real, live humans. Our agents take the time to learn your business and your industry, so that they can provide your callers with actual support, rather than just running them up the phone tree. It’s this intuitive, personal touch that helps Hastings, and you, stand apart from the crowd.
Customers Like to Call
Today there are a myriad ways of contact a company. But while social media might be the best way to share your breakfast, a recent survey on customer service shows that a majority of consumers still prefer to pick up the phone and talk to a company representative directly.
Dedicated to You
Hastings Humans is here to serve you. To prove it, we offer all new clients a 30 day risk-free guarantee. Give us a call for your free consultation.