There’s no way to predict when trouble will come, except that it’s usually at the worst possible time. When your employees, customers or clients need help immediately and you’re out of pocket, who do you turn to? Consider Hastings Humans 24/7 customer service agents the cavalry. Our highly trained, professional agents are available around the clock to both reassure callers that their problem is solved and send someone to fix it. Hastings Humans keeps businesses running smoothly, even in bumpy times.
With our 24/7 dispatch services, you can:
- Maintain an around-the-clock emergency hotline.
- Quickly dispatch courtesy officers or security personnel to properties.
- Keep your customer service running even during extreme weather as our Humans stay high and dry in Austin, TX.
- Keep the phone lines open during high volume events.
People Prefer People
80% of callers hang up when they reach voicemail. Hastings Humans’ customer service agents are intelligent, flexible and, most importantly, real, live humans. Our agents take the time to learn your business and your industry, so that they can provide your callers with actual support, rather than just running them up the phone tree. It’s this intuitive, personal touch that helps Hastings, and you, stand apart from the crowd.
Customers Like to Call
Today there are a myriad ways of contact a company. But while social media might be the best way to share your breakfast, a recent survey on customer service shows that a majority of consumers still prefer to pick up the phone and talk to a company representative directly.
Dedicated to You
Hastings Humans is here to serve you. To prove it, we offer all new clients a 30 day risk-free guarantee. Give us a call for your free consultation.