When It Hits The Fan
Hastings Humans Can Lend A Hand
Follow Hastings Humans on Facebook Follow Hastings Humans on Twitter Follow Hastings Humans on Google+ Follow Hastings Humans on LinkedIn
Answering services for Waste Management


It’s a dirty job, but somebody’s got to do it. With our 24/7 phone services ready to dispatch trucks, schedule or change pickups, call in crews for certain tasks, and keep the chain of command going through any kind of disaster, natural or man-made, we’ve got your back. Hastings Humans’ 24 hour call center and answering services help you keep your operation running smoothly any time of day or night.

Rapid Response Up and Down the Stream

More than just a call center or answering service, Hastings Humans is a highly customizable, dynamic, 24/7 service center. Hastings Humans know you and know your industry and we keep you connected through every step in the waste management chain. When there’s an emergency, the last thing your customers want is to be ineffective response. Our humans understand the immense amounts of stress that come with any kind of backup, and we’re prepared to handle them as effectively and efficiently as possible. At Hastings Humans, we consider your needs as much as your clients’.

Intelligent Response

There’s no substitute for human intelligence. Hastings Humans are quick-thinking, adaptable and can conform to your needs. If you need someone to dispatch repairmen, Hastings Humans can do that. Do you service a broad area with a widespread staff to manage? Hastings Humans ensures the job always gets to the right personnel. Our services are totally customizable, so if certain areas in your jurisdiction need special attention, we’ll always give them the penthouse treatment. Unlike voicemail, there’s no tedious switchover of service if you buy or sell a property—just let our humans know and you’re ready to go.

Emergency Ready

In an emergency, the last thing that your customer wants to deal with is a disaster of an automated voicemail system, and Hastings Humans’ after-hours answering service spares them that added stress. Any time of day or night, your customer will be greeted by a friendly, attentive human who can assess the urgency of their call and will respond appropriately. Because Hastings Humans is located in Austin, Texas, we’re not prone to natural disasters and our phone lines are always open if your area is shut down by mother nature.

Dedicated to You

Hastings Humans is here to serve you. To prove it, we offer all new clients a 30 day risk-free guarantee. Give us a call for your free consultation.

The Latest from the Hastings Humans Blog

Whether you’re running a one person show or a major logistical operation, circumstances can change on a dime for you or your customers and you need to be able to react. One of the pleasures of being a Hastings Human is being able to track our clients’ success through the phone.   Read More >

Real Customer Service.
Real Humans.

Give yourself, and your customers, a break. Let Hastings Humans handle the phones, while you handle the wrenches.

  • Local Phone: 512-472-1122
  • Toll Free: 1-888-HASTINGS
  • Customer Response Team: 512-472-2418
  • Careers: 512-479-9492
  • Address: 825 West Eleventh Street, Austin, Texas 78701
Waste Management


Hear the humans in action by giving us a call, or fill out the form. Soon you’ll be able to brag about all the awards your customer service department has won.