Superior Customer Service for Any Business
No matter how excellent your service or product is, you’ll never get a chance to prove it if you scare people away with bad customer service. Whatever your industry, consumers expect to be treated with a certain level of service, and if they don’t get it from you, they know they have options elsewhere. Hastings Humans understands how important customer experience is to the modern business, which is why we’ve perfected our telephone answering service to provide you top-tier customer service 24 hours a day, seven days a week. Our award-winning contact center and answering services allow you to provide your customers with consistent customer service, without adding to payroll or investing in costly training.
Day to Day Peace of Mind
Whether you’re in the office, traveling, on a job site, or relaxing at home at the end of the day, Hastings Humans is keeping your customers happy and informed. More than a contact center, answering service, or dispatch center, we are a highly customizable and dynamic customer service center. Our humans know your company and know your industry. We understand what your customers need and how to best deliver it to them, and we always represent your business with a professional polish.
There’s no substitute for human intelligence. Hastings Humans are quick-thinking, adaptable and conform to your needs as a business owner. Unlike rigid voicemail systems, Hastings Humans understands that you’re human too! We work with each of our clients to provide exactly the services that they need, rather than trying to force everyone in the same box. This means we can handle simple things like message taking as well as complex tasks like dispatch or relaying information to specific individuals. No matter your needs, Hastings Humans will work with you to find the perfect solution.
In an emergency, the last thing that your customer wants to deal with is a disaster of an automated voicemail system and Hastings Humans’ after-hours answering service spares them that added stress. Any time of day or night, your customer will be greeted by a friendly, attentive human who understands the urgency of their call and will respond appropriately.
Dedicated to You
Hastings Humans is here to serve you. To prove it, we offer all new clients a 30 day risk-free guarantee. Give us a call for your free consultation.