Your Business. Your Call.
Even in the digital age, a business’s phone line can be a lifeline. Advanced automation is great, except for when it tries to replace one-on-one interaction with a real person. Through almost 70 years of technological revolution, the Hastings Humans have remained true to one core value: customer service will always rely on people talking to people. That’s how you get better customer satisfaction, better online reviews, and, ultimately, more repeat business. All of our customer service agents operate out of our Austin office, so your company is always represented by a highly trained, high touch Hastings Human.
Will your company make the right call?
Hastings Humans has provided highest quality call center and telephone answering services since 1948. What began as a one-woman household operation has grown into a sophisticated, modern enterprise that remains grounded in those old school ideals. We believe in the value of a human voice, dynamic customer service, and going the extra mile for you and your clients. From rotary dials, to switchboards, to the latest digital innovations, the technology may have changed over the past 70 years, but one thing never does - the humans. Through it all, Hastings Humans has delivered outstanding live phone answering service and contact center services to businesses of all sizes.
If almost 70 years of acclaim doesn’t say it all, here’s how to tell the Hastings Humans from the imitators:
Quote Your Custom Plan
- 20 years of award winning. A winning attitude and dedication make the difference.
- Complete customization. Get everything you need and only what you need. Custom business answering services for businesses of any size.
- 24/7/365. Available all the time, including all holidays and weekends. All. The. Time.
- Complete reliability. Always online with backup power, redundant systems and communications paths. Here in Austin, Texas, we aren’t prone to natural disasters.
- No long term contracts. We let you cancel anytime because we’re confident you won’t want to.
- No surprise fees. Transparent pricing without surcharges or holiday premiums.
- 30-day money back guarantee. There’s no reason not to try out a higher quality of business answering service.
- Customer service elite. Every human on our phones is thoroughly vetted and extensively trained to give you the best business phone answering service.