Press & Media
In the Headlines
We’ve evolved a lot since our humble beginnings, but through it all, we’ve delivered outstanding live answering and contact center services to businesses of all sizes. Our long history means that we have over 70 years of customer service experience to draw from. Today our office is fully modernized and we handle over 5000 calls a day! A lot of things have changed, but one thing hasn’t, our real, live humans answering calls. In 2014, we changed our name to Hastings Humans to reflect our focus on providing authentic, personal service. While we’ve kept up with the times technologically, the foundation of our business is the very thing that sets us apart, our belief in the value of a human voice for your business.
1986
Ann Hastings is interviewed by Ada Harden on how she started the company.
Austin Independent School District
06.16.22
Hastings Humans are awarded the Titanium award for 25 consecutive years of excellent customer service.
Association of TeleServices International
06.16.2022
Owner Mark Hastings is awarded the Maryann Lifetime Achievement Award.
Association of TeleServices International
07.06.2022
Lettie Hastings is interviewed by Austin Business Woman on why small businesses need an answering service.
Austin Business Woman
06.08.23
Hastings Humans are awarded the Titanium award for 26 consecutive years of excellent customer service.
Association of TeleServices International